The way she talks about her parents made me so sad at first :(... I'm glad she finally gets that they love her even though it's hard for them. It may have been really hard for them to notice she was transgender when she spent her life hiding it.
I think something that's often overlooked is that, even with parents who are fully accepting of a child's transition, there's a very difficult adjustment period. For that person's entire life, their parents thought of them one way, and then suddenly, they're something else.